Shipping Policy

This is a starting draft written for the storefront build — have it reviewed by counsel familiar with Indian consumer-protection and e-commerce rules before publishing.

Processing Time

Orders are processed within 1–2 business days of payment confirmation. You'll receive an email once your order ships.

Delivery Timelines

• Metro cities: 3–5 business days
• Rest of India: 5–7 business days
• Remote / low-serviceability pincodes: 7–10 business days

Shipping Charges

Free shipping applies to orders above ₹1,999. A flat shipping fee of ₹149 applies to orders below this threshold. All shipments are fulfilled via our courier partners through Shiprocket.

Order Tracking

Once your order is dispatched, an AWB (tracking number) and courier name are added to your order. Track your order anytime from the Track Order page.

Delays

Occasionally, deliveries may be delayed due to weather, courier network issues, or address verification. We'll keep you informed by email if this happens to your order.

Contact

For shipping questions, reach us at nammaudupu@gmail.com or +91 98861 07393.